Privacy

PRIVACY POLICY

This policy describes the categories of information processed through the VELGLOSS website, why that information is used and the choices available to visitors and customers.

Last updated: September 18, 2026

Information you provide

The site may receive your name, email address, delivery and billing details, order details, selected product and color, account information and the contents of messages you send. Do not submit full payment-card details through the Contact page.

Information collected through the site

Technical information may include IP address, browser and device information, pages viewed, essential cookie identifiers, cart activity and campaign parameters such as UTM values. This information supports site operation, security, attribution and service improvement.

How information is used

Information may be used to provide cart and account features, process and deliver orders, answer messages, prevent misuse, maintain records, measure site performance and comply with applicable obligations.

Checkout and payment

WooCommerce stores information needed to calculate, process and support an order. When a payment gateway is available, that provider processes payment credentials under its own terms; the VELGLOSS site is not intended to store full payment-card numbers.

Cookies and measurement

Essential cookies support login, cart and checkout. Analytics and advertising measurement may be added only through configured services and consent controls. Campaign values may be retained with an order to understand how a customer reached the site.

Service providers and transfers

Website hosting, ecommerce, fulfillment, customer-support, analytics and payment providers may process information to perform services for VELGLOSS. Because the store serves the United States from China, processing can involve more than one country.

Retention and security

Information is kept only as long as reasonably needed for the purposes described, including order support, security, accounting and legal obligations. Reasonable safeguards are used, but no online system can guarantee absolute security.

Your privacy choices

Depending on where you live, you may have rights to request access, correction or deletion of personal information, or to limit certain uses. Submit a request through the Contact page. Identity verification may be required before a request is completed, and legal exceptions may apply.

Policy updates

Material changes will be reflected on this page with a revised “Last updated” date.